Giveaway Codes
When to use this screen
Search issued giveaway codes (who owns them, redeemed or not). Generation problems belong on Giveaway Orders.
Who can open it / who to ping
- Affiliate user manage.
Find the record
Open Admin → Marketing & Affiliate → Giveaway Codes. Filter/search the code from the ticket.
Happy path
- Search the code the trader pasted.
- See which affiliate owns it and whether it is already redeemed.
- If leaked, coordinate with marketing — do not silently extend uses.
Action catalog
| Action | When to use | Customer impact |
|---|---|---|
| List / search | “Is this code real?” | Read-only |
If this fails
- Code not found: it may be a normal Coupon Management coupon, not a giveaway pack code.