Send Payout Certificates
When to use this screen
Issue payout certificates (single or bulk-send jobs). Achievement (eval passed) art is Achievement Certificates.
Who can open it / who to ping
- View trader payouts. Ping marketing/brand if the template looks wrong; do not resend hundreds without checking the job status.
Find the record
Open Admin → Accounts & Credits → Send Payout Certificates. Start a bulk job if the cohort is large.
Happy path
- Confirm the payout is actually approved/paid.
- Send one certificate as a test if this is a new template.
- Bulk-send, then watch job status; process-now only if the worker is stuck and engineering agrees.
Action catalog
| Action | When to use | Customer impact |
|---|---|---|
| Send | One trader | They can download on Certificates |
| Bulk send / status / process-now | Cohort | Emails + dashboard artifacts |
If this fails
- Sending before payout exists: empty or wrong PDF.
- Job stuck: do not start a second bulk for the same cohort — check status.