Skip to main content

Promotion history

When to use this screen​

Ended and archived campaigns plus coupon history for a code. Use for post-mortems and “what was live on this date?”

Who can open it / who to ping​

  • Open: Promotions view (plus feature flag promotions run enabled). If the sidebar item is missing, the flag is off or the role lacks Promotions view — ping engineering, do not 404-hunt.
  • Ping marketing before activate / end-early / kill switch.

Find the record​

Open Admin → Operations & Orders → Promotions, then the child view in the promotions nav.

Happy path​

  1. Confirm the promotions flag is on (otherwise you get 404).
  2. Identify whether the sale is draft, scheduled, or active.
  3. Preview / simulate before activate.
  4. Activate only with marketing on the ticket.

Action catalog​

ActionWhen to useCustomer impact
History / operationsAudit a past saleRead-only
Use again / cloneRepeat a winnerCreates a new campaign, not a silent reactivation

If this fails​

  • Sidebar missing / 404: flag off or no Promotions view.
  • Two sales overlapping: use planning calendar before activate.
  • Kill switch: if pricing looks globally wrong, use the promotions pricing kill switch (marketing + engineering) — do not edit fifty coupons by hand.

Coupon Management · Sale Windows · Promotions