Sale Windows
When to use this screen
Use this for calendar windows that make a set of coupons valid (start/end). Different from Promotions campaigns if the promotions flag is off — this is the older/simple sale clock.
Who can open it / who to ping
- Open: Sale window manage.
- Ping marketing. Overlapping windows are a common “why is checkout cheap?” ticket.
Find the record
Open Admin → Operations & Orders → Sale Windows. Open a window for coupon breakout.
Happy path
- See which window is active now.
- Open breakout if a specific coupon inside the window misbehaves.
- End or patch the window rather than deleting historical windows.
Action catalog
| Action | When to use | Customer impact |
|---|---|---|
| Create / PATCH / DELETE | New flash sale clock | Coupons inside become valid/invalid |
| Coupon breakout | One code inside the window | Diagnostics |
If this fails
- Trader still discounted after end: another window or a promotion still live.
- DELETE on a past window: prefer end-date patch for audit.