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Accounts

When to use this screen​

Trader list of their trading accounts (All / Funded / Evaluation / Passed / Closed). Row actions: details, reset, cancel, activate, delete (guarded). Staff per-account ops: Admin Accounts Management.

Who can open it / who to ping​

Every trader. Payouts rail still hidden until they have a broker account.

Find the record​

Rail Accounts. Filters at top. + New account goes to Plans.

Happy path​

  1. Pick the account in the filter/row.
  2. Open details before reset/cancel.
  3. Reset: they may need a reset credit (Buy reset).
  4. Activate / cancel follow billing rules — if payment is required, they leave this page.

Action catalog​

ActionWhen to useCustomer impact
DetailsRules, balanceRead
ResetBlown eval with creditNew state per product rules
Apply reset coupon / subscription resetPaid resetUses ecom reset paths
Activate fundedPassed evalMay charge activation
Cancel / deleteGuardedCannot undo if the product forbids it
Revoke own trading permissionThey stop themselvesThey cannot trade until staff restore

If this fails​

  • Reset button missing: no credit, account not resettable, or vacation/lock.
  • Delete refused: funded/live rules.
  • Staff should not use this as admin — use Admin Accounts Management.

Billing · Buy reset credit · Admin Accounts