Compliance notices
When to use this screen
Identity, agreements, and security notices (Pending / Action required / Under review / History). Banner to Compliance requests. Rail badge uses outstanding count.
Who can open it / who to ping
Every trader. Staff KYC decisions are Admin KYC Management.
Find the record
Rail Compliance.
Happy path
- Complete identity (KYC start/restart) if the card says so.
- Acknowledge notices; submit a correction if asked.
- If they need to upload files, use View requests.
Action catalog
| Action | When to use | Customer impact |
|---|---|---|
| Acknowledge / acknowledge all | Read the notice | Clears badge |
| Submit correction | They dispute the notice | Goes to review |
| KYC start / restart | Identity | Vendor session |
If this fails
- KYC loop: restart once, then staff KYC Management.
- Payout still blocked: request may still be open.