Order details
When to use this screen
Trader view of one order (not admin order-details). Rail stays on Billing.
Who can open it / who to ping
The owning trader.
Find the record
From Billing history, or /dashboard/order-details.
Happy path
- Confirm amount and status.
- If pending, cancel from here/Billing.
- If paid with no account, open a ticket — do not pay again.
Action catalog
| Action | When to use | Customer impact |
|---|---|---|
| View / cart group | Multi-item | Read |
| Cancel pending | Unpaid | Releases checkout |
If this fails
- Opening without an order id: go back to Billing.
- Staff must use Admin order details.