Past payouts
When to use this screen
List of past payout requests and their status. Approve/deny is staff-only.
Who can open it / who to ping
Broker-gated.
Find the record
Payouts → Past payouts.
Happy path
- Open History.
- If pending for a long time, support checks Admin Trader Payout — trader cannot hurry it here.
Action catalog
| Action | When to use | Customer impact |
|---|---|---|
| View history | Status | Read |
| Download certificate | If issued |
If this fails
- Empty: never requested, or wrong account selected.